Shipping FAQ

Live rates.

In order to increase our customers satisfaction, we use life rates for shipping. What does it mean? We don’t offer standard rates, we use the best available price at the moment of your purchase. And it always be adapted to the product, please mind that every product is different and it may need unique packagings to ensure the product safety.

Here are happykoala’s live rate shipping options:

  • Overnight (next day delivery in the US)
  • Express (1-3 business days in the US, Canada, and internationally)
  • Standard (3-5 business days in the US and internationally, 3-6 days in Canada)
  • Economy (5-8 business days in the US, 6-12 days in Canada, 5-10 days internationally)
  • No rush (10-20 business days internationally)
  • Flat rate (5-8 business days in the US, 6-12 days in Canada, 5-20 days internationally)

Orders with flat rate selected will ship with the least expensive shipping method available (economy or no rush).

We choose the most suitable and reliable carrier for your shipment, taking into account the shipping method that’s been selected and the end-address. You’ll see the specific carrier delivering the package in the order confirmation email.

Note that economy, no rush, and flat rate shipping options may not have tracking available. Overnight, express, and standard options will always have tracking.

All orders shipping with the overnight delivery method for domestic orders will automatically be marked as priority in our system. For international shipments, orders with the express delivery method will be marked as priority.

You can disable the shipping methods you don’t want to offer on your store. For example, if you only want to offer express shipping, you can deselect all the other ones.

Another thing to keep in mind is that not all methods will always show up for all orders – for example, overnight shipping is only available for orders going to an address in the US. Similarly, express or standard shipping may not be available for all destinations. Only the methods available for the particular address will show up at the checkout.

How much will I pay for shipping

You need to go to the checkout page to know the exactly it would cost your shipping. As we use live rates, they may change at any time and as you may include different products, they have different shipping rates.

Shipping speeds

We take about 2-7 business days to create apparel products (t-shirts etc.) and 2-5 business days for non-apparel (posters etc.) products. Then you should add shipping times on top of that. Speed and price depends on product type and destination. It can get a bit confusing, that’s why we’ve made these tables to help you out.

97.66% of our orders are shipped within 5 business days. More than a half of our orders are shipped within 3 business days or less

Do all items in orders always ship together?

Each item we ship may have different delivery times. This is because some products are packaged and shipped separately.

For example, we send our posters in super-durable tubes. Obviously, a canvas won’t fit in there.

Shipping prices are cumulative. When you’re calculating shipping prices on your end, make sure to add up the different shipping prices for all of the products we are sending.

For example, you can order a t-shirt with a flat rate shipping price of $5.00. Each additional t-shirt adds $0.75 for shipping. If you add a tote to the order, then it will also cost simply an additional $0.75. However, if you choose another product, like a mug (that requires different packaging), then you’ll have to add the full shipping price. In this case, it would be an additional $6.95.

Which shipping methods have tracking?

Overnight, express, and standard shipping methods will always have tracking.

Tracking may not be available for:

  • international shipments going out from our US locations with no rush or flat rate shipping methods
  • international shipments going out from our Europe location with no rush, economy, or flat rate shipping methods

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